Privacy Policy
A Legal Disclaimer
At Voxelia Enterprises (“Voxelia”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (https://voxelia.in) and our services.
Information We Collect and How We Use It
We may collect certain personal information from you when you use our website or services. This includes your full name, phone number, shipping/billing address, and any other details you provide through forms on our site. We collect this information to process orders, deliver products, and communicate with you effectively.
The information we collect is gathered through forms you fill out on our website (such as during checkout or registration), through your account login, and via cookies or other tracking technologies. We use this information to fulfill orders, contact you regarding your account, send you promotional emails, and improve the overall experience on our website.
We do not sell, trade, or share your personal data with third parties. All email promotions and analytics are managed internally by Voxelia. The information you provide is kept private and secure.
If you choose to register an account with us, your login credentials are stored securely. We recommend using a strong, unique password to protect your account. You have the option to update your account details anytime.
Data Security and Your Rights
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. The security of your personal data is a priority, and we take appropriate steps to safeguard it.
You have the right to request a copy of your personal data, correct or update your information, delete your account and its associated data, or opt out of promotional communications at any time. To exercise these rights, please contact us at voxelia.info@gmail.com.
Our website is hosted on the Wix.com platform, which provides us with the online tools and services that allow us to showcase and sell our products. Your data may be stored through Wix.com’s secure data storage, databases, and applications, and all data is stored on secure servers behind a firewall to protect your information. For payments, we use the direct payment gateways offered by Wix.com, which adhere to the Payment Card Industry Data Security Standard (PCI-DSS), ensuring the secure processing of credit card information.
We may contact you for reasons related to your account, such as resolving issues, processing payments, or collecting feedback through surveys. Communication may be done via email, phone calls, text messages, or postal mail.
We reserve the right to modify this Privacy Policy at any time, and we encourage you to review it periodically. Any changes will take effect immediately upon being posted on our website. If we make material changes, we will notify you here, so you’re aware of what information we collect and how we use it.